PC Matic

How to Login PC Matic Account

This is a polished, official-style walkthrough to securely log into your PC Matic account—including initial login, password reset, two-factor authentication, device management, and best practices. All images are hosted online on PC Matic’s domain.

Step-by-Step Secure Login Windows · macOS · Mobile

Before You Begin

Prepare your registered email, password, and authenticator code (if used). Make sure you're on a trusted device.

Step-by-Step: Signing In

Open the PC Matic application — Launch the app on your device and access the Sign In panel.
Enter your registered email — Type the exact email you used during purchase or account creation.
Provide your password — Enter carefully; use a password manager if available, and check that Caps Lock is off.
Complete two-factor authentication — If enabled, open your authenticator app and enter the current one-time code.
Access your dashboard — Confirm your devices, license status, and everything is up to date.

Illustration:

First-Time or New Device Access

On new devices, signing in links the device to your license. If seats are full, remove an old device first. Expired licenses will prompt renewal in-app.

ScenarioWhat You SeeWhat to Do
New device, seats availableAuthorize device promptConfirm to add
All seats in useSeat capacity messageRemove unused device, then retry sign-in
Expired subscriptionRenewal noticeRenew within the app

Forgot Your Password?

  1. Select the “Forgot Password” option on the sign-in panel.
  2. Enter the email associated with your account.
  3. Check your inbox for a reset email — use the newest one.
  4. Create a strong new password and sign in again.
Reset links expire—only use the most recent email received to avoid errors.

Enable Two-Factor Authentication (2FA)

  1. Go to Security settings in your account dashboard.
  2. Select Authenticator App and follow the setup steps.
  3. Enter a one-time code to confirm.
  4. Save your recovery codes offline.

Troubleshooting Login Issues

IssueCauseSolution
Invalid email/passwordTypo or wrong credentialsRe-enter carefully or reset password
2FA code rejectedCode expired or clock mismatchUse latest code, sync device clock
Stuck during loadingApp glitch or cacheClose & reopen app
Too many attemptsSecurity lockoutWait, then retry

Device Management After Login

Review your enrolled devices regularly. Remove unused ones to free seats and keep licensing organized.

Remove retired devices to avoid issues with adding new ones.

Security Best Practices